An out-of-range temperature, an overdue item, or a failed quality check triggers a notification right away, not at the end of the shift.
A reminder and an alert describe different events. A reminder says, “Don't forget to fill this in.” An alert says, “A deviation occurred; action is needed.” WeSetup keeps these streams separate so important events are not lost among routine notifications.
Alerts can be routed by role and location. Temperature alerts go to the head chef and manager; an employee suspension goes to HR and the director; financially significant write-offs go to the owner. Each event type can have its own route.
Each alert creates a CAPA record with an owner and due date. It stays on the open list until the CAPA is closed; it cannot simply disappear as “handled.”