Shift reminders

Telegram and email remind staff when a log is still incomplete near the end of a shift. In the morning, the logs are closed and the manager can rest easy.

Missed entries are often caused by interruptions, not forgetfulness. When it is time to record a temperature, the next task may already be underway. WeSetup sends a reminder when a log is not complete, to the responsible employee and a copy to the manager.

Channels

  • Telegram bot: an instant message to the employee.
  • Email: a copy to the manager if the employee does not respond.
  • Web push: a banner in the manager's browser.
  • Daily summary: delivered to the manager's inbox in the morning.

Schedule

Reminders follow the shift schedule and its end time. The first arrives 30 minutes before closing, the second 5 minutes before. After closing, the manager receives a report of incomplete logs.

Why not SMS?

SMS is expensive in Russia and can be delayed. Telegram and email arrive quickly and at no extra charge, and food-service employees usually already have Telegram installed.